We'd like to use Google Analytics to see which pages are useful, and the Meta Pixel to see which of our Facebook and Instagram ads bring people here. Each sets cookies only if you say yes. You can change your mind any time from Cookie settings at the bottom of every page.Cookie Policy
Scope agreed on the intro call, before we build anything.
Your First Monday Report lands in week one, on read-only access.
Built for owner-led teams of 1 to 30 people.
The list · Week 1Example
Every job that repeats, costed in hours.
Quote follow-upsDan, Sales
4h
Install date emailsEmma, Ops
3h
Invoice chasingSarah, Owner
3h
Supplier ordersLisa, Ops
2h
Weekly numbersSarah, Owner
2h
Found in week one14 hours a week
NNorthbeamControl Room
OwnerOpsSalesAccounts
Needs you7
Owed€14,860
Jobs on track10 of 12
Quotes out13
Today for SarahOwner view
Approve the Harbour Dairy quote€118,400
Monday Report is ready07:00
Invoice reminders sent for you3 sent
The process · Every monthExample
One more job off, every month.
4hM1
7hM2
10hM3
12hM4
14hM5
Month 1Quote follow-upsOff the team
Month 2Invoice chasingOff the team
Month 3Install date emailsNext
Reviewed on a call each month7 hours a week back so far
The first 30 days
From the first call to every month after.
The same steps on every engagement. Open any card for the detail.
Discovery and demo one fixed price, before any proposal.
NNorthbeamWorking demo
Intro call · 20 minutesWhere work gets stuck, and five questions about the week.
A working demo on your businessBuilt from what you told us. Walked through together.
Scoped to one numberPresented on a call. Nothing is sent by email.
Steps 01 and 02
Discovery
A twenty-minute call. You tell us where work gets stuck. We ask five questions about how the week actually runs and who does what.
Demo, then a fixed price
Before any proposal, we build a working demo on your business from what you told us. We walk it through together and scope the build to one number. Nothing is sent by email. If it fits, we present it on a second call.
Week 1 · The list every job that repeats, costed in hours.
The list · Week 1
The listEvery job that repeats
Hours a week0h
JobWho does itWhere it waitsHours
Quote follow-upsDCDan, SalesOwner’s inbox4h
Install date emailsEMEmma, OpsEmma’s phone3h
Invoice chasingSMOwnerOwner’s evenings3h
Supplier ordersLSLisa, OpsA spreadsheet2h
Weekly numbersSMOwnerSunday night2h
First Monday ReportLands in week oneOn read-only access
Step 03 · Inside the business
We start inside the business, not with software.
We spend the first weeks in your business the way a new operations manager would: on calls with the people who do the work, in the inbox, in the spreadsheet, in the job system.
Every job that repeats goes on the list: who does it, how long it takes, and what happens when it’s late. Costed in hours, and signed off by you at the end of month one. The First Monday Report lands on read-only access before anything is connected.
Week 2 · The check before we build.
Already paying for it?
XeroInvoice reminders in your plan, not switched on
Use it
simPRODoes the job. Stays as it is.
Keep
Scheduling add onCosting more than it’s worth
Cheaper way
Quote follow-upsNothing you pay for does this
Build it
Week 2
Does something you already pay for do this?
Sometimes yes, and you’re not using it. Sometimes a tool is costing more than it’s worth and a cheaper way does the job. We tell you either way, before we build anything. Replacing your software is not part of what we sell.
Week 3 · The place it all in one place.
NControl Room
OwnerOpsSalesMoney
Jobs on track10 of 12
Quotes out13
Owed€14,860
Needs you7
ConnectedsimPROXeroOutlookSheets
Week 3
The place
The systems we named at kickoff, connected. Your numbers and jobs in one place, with a view for each role. Anything we agreed to stage is written down as month two.
Day 30 · Every month one more job off.
Quote follow-ups run on their ownDay 30 · the agreed deliverable is live
Hour numbers signed offThe checklist, handover pack, template and intake form, written down
Next month: supplier purchase ordersAgreed on the review call
Steps 04 and 05
The first bottleneck, gone
By day 30 the worst of quoting or chasing is off the team. The checklist, the handover pack, the weekly template and the intake form are written down as we go. You sign off the hours it was costing.
Every month
The review call. One more job off the team, the process written down, and the team trained on what changed. If something breaks, a named person fixes it inside one business day.
Illustrative screens for a sample solar installer. Names and figures are made up. See the Control Room →
What changes in your week
The work comes off. The week comes back.
It doesn’t happen in a big bang. It happens a job at a time, and each one stays off.
Mon · 06:00
Monday morning
You open the inbox to find out what happened over the weekend, and piece the week together by hand.
The Monday report is waiting. What’s signed, what’s stuck, what’s owed, and a receipt for everything that ran on its own.
Wed · 11:20
The working day
Every quote, approval and “quick question” lands on you, because you’re the only one who knows how it’s done.
Decisions that don’t need you stop reaching you. Every step has an owner and a checklist, and the team checks its own view.
Thu · 21:00
The evening
The catching up starts after the kids are in bed. The follow-ups nobody sent. The invoices nobody raised.
Follow-ups, invoice alerts and client updates run during the day, and every one is logged. Your evenings are evenings again.
August
The week off
You bring the laptop, because nothing moves without you.
The process is written down, so it doesn’t depend on who’s in. If something breaks, a named person fixes it inside one business day.
Week 1Every job that repeats, on one list, costed in hours
Day 30The first bottleneck off your team
Every monthOne more recurring job off
1 business dayTo fix anything that breaks
Fit
Is this you?
A good fit
You run an owner-led service business of 1 to 30 people.
At least one job that repeats still runs through your head or someone else’s.
Your team is good, but keeps asking you where things are.
You want the process fixed, not another app to log into.
You’d rather see something working in 30 days than read a strategy deck.
Not a fit
You’re looking for a chatbot to bolt onto the website.
You want DIY tools and a login, not a partner.
You need a full-time hire tomorrow.
You want AI added before anyone has written down how the work runs.
If it doesn’t fit, we’ll say so on the first call.
Our method We don’t start with AI. We start with the work. Read the method →
The guarantee
Live in 30 days. Or we keep working.
If the agreed month-one deliverable isn’t live within 30 days of receiving the access we asked for, we keep working at no charge until it is.
What we need from you
01An onboarding form in week one
02Access to the named systems inside ten working days, or the clock doesn’t run
03Someone who can answer questions in week one
04Your sign-off on the hour numbers at the end of month one
Not by email. Before any proposal, we build a working demo on your business from what you told us on the first call. We walk it through together and scope the build to one number. If it fits, we present it on a second call.
Will you write our SOPs?
Yes. The checklist, the handover pack, the weekly template, the intake form and the SOP for each process we fix are written down in month one, so it stops depending on who’s in. On The Control Room, the process is written down for every role.
Do we have to change our software?
No. We connect what you already pay for. Replacing your software is not part of what we sell. In week two we check whether a tool you already have does the job, and we tell you either way before we build anything.
How do we scope the work?
There is no public price list. On the intro call we look at the operational bottlenecks and tell you if AI workflow automation fits. If it does, we agree the scope before any proposal. Book an intro call →
What happens to our data, and what if we stop?
Your data is yours and comes back with you. We hold and run the system; the outputs, data and accounts are yours. If you leave after the initial term, or we stop trading, we run it for ninety days after notice, hand back your data, and document every automation so someone else can rebuild it.
Start here
Bring one real problem.
We’ll tell you straight.
See the Control Room. Tell us where work gets stuck. We’ll tell you if it fits and what it would cost, and if it fits we present the proposal on a second call.