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Work

What came off the owner's desk.

Real businesses, real weeks back. Each case is written the same way: what the list found, what changed, and a number the client will put their name to.

Most of our clients are owner-led service businesses of 1 to 30 people, many of them in commercial solar and commercial property. The screens on this page are theirs, with names and figures blurred. Where a screen or a number is a sample or a target, it says so.

Commercial solar installer · CEO view
The live CEO view for a commercial solar installer, figures blurred
Solar retailer · Sales desk
The sales desk for a solar retailer, names blurred
Office brokerage · Morning view
The morning view for an office brokerage, names and figures blurred
Commercial solar installer 463

idle deals put in front of the CEO

Case studies

Five businesses. Five numbers.

Before, the work lived in people's heads, inboxes and spreadsheets. Now there is a list, a place and a process. Open any case for the full before and after.

Commercial solar installer · The Control Room

The bottleneck was cash and follow-up, not leads.

463idle deals put in front of the CEO
299deals found with no owner set
1screen for pipeline and money
Before

Deals in the project board, invoices in the accounting system, the rest in people's heads. The weekly picture was pieced together by hand.

Now

One live CEO view of signed work against target, deals going quiet, proposals with no answer and money owed, with a follow-up queue to work from.

The live CEO view for the solar installer, figures blurred
The live CEO view. It reads their project board and accounting system. Figures blurred.
Solar retailer · Sales operations

Five places fed the CRM by hand. Now there is one queue each morning.

5 → 1systems feeding one daily sales queue
Before

Enquiries typed into the CRM by hand from five places, calls on personal phones, follow-ups left to memory.

Now

Intake automated, calls recorded, reps tagged and reminded, and one queue each morning in the order it should be worked.

The sales desk, each rep's queue for the day
The sales desk: each rep's queue for the day, in the order it should be worked. Sample data, names blurred.
Insurance broker · One person

Onboarding, offboarding and compliance, running on their own.

2,000+insured employees managed across her client companies
Before

One owner running onboarding, offboarding, weekly compliance and employee education for more than 2,000 insured employees, by hand.

Now

Onboarding and offboarding paperwork, compliance reminders, benefits education by email, HR updates and a retention path for leavers, all running on their own. Handed over fully documented.

Receipt trailThis week
Onboarding pack sentNew hire · Client A
Mon 09:02
Compliance reminder sentWeekly · 14 clients
Mon 09:00
Benefits education emailOpen enrolment · Client C
Tue 08:30
Offboarding checklist startedLeaver · Client B
Wed 11:14
Retention path openedLeaver · Client B
Wed 11:15
Illustrative. The kind of receipt trail the system keeps; names and figures are not the client's.
Office brokerage · The Operator

Proposals built from a brief, approved by a person.

22 → 2minutes per proposal, the target we're building to
TargetA target, not yet a result.
Before

Proposals built by hand from spreadsheets and calls to property operators. Every enquiry meant copying availability into a document, and fifteen enquiries a week was the ceiling.

Now

A CRM built for them. A leads tracker, so every enquiry is captured and followed up in one pipeline. An availability tracker that keeps operator pricing and photos current and chases operators automatically. And branded proposals built from a brief, approved by a person before they send.

The team's morning view at the office brokerage
The team's morning view: new leads, inspections booked, proposals out, and what needs attention today. Names and figures blurred.
Cosmetic clinic · Website

The team edits its own pages. Every change is checked first.

100%of website changes checked before they publish
Before

A regulated clinic where one wrong claim on a web page can bring a regulator's letter.

Now

The team edits its own pages. Every change is checked against health advertising rules first, and each check is kept on record.

The Clinic Manager: pages, search, AI visibility and site health
The Clinic Manager: pages, search, AI visibility and site health in one place. Nothing publishes until it passes the check.
Websites we've built

Designed and built around your enquiries.

Every site is connected to the rest of the system, so enquiries are captured and routed, the team can edit pages safely, and the site is set up to be found in search and by AI assistants. Pricing is a project fee that depends on what your site needs, plus a smaller monthly fee for infrastructure and hosting. Talk to us about a website →

NXT SPACE homepageNXT SPACEnxtspace.com.au ↗ Zool Energy homepageZool Energyzoolenergy.com.au ↗ Coffs Coast Electrical homepageCoffs Coast Electricalcoffscoastelectrical.com ↗ SIPENERGY homepageSIPENERGYsipenergy.com.au ↗ Bloom Aesthetic Clinic homepageBloom Aesthetic Clinicbloomaestheticclinic.com.au ↗

Client screens are shown with names and figures blurred. Website screenshots captured October 2026.

How we write a case

Three parts. No adjectives.

A case only goes on this page when it has all three parts, and the number is one the client agrees with. If it's a target, we call it a target. If a screen is illustrative, it says so under the screen.

In their words

What clients say about the work.

5.0★★★★★on Google · 2 reviews ↗
What she delivers feels like a genuine extension of the business, not an outside service we plug into.
Nicholas SippleDirector, SIPENERGY
Working with ZERO ARC has completely transformed how we manage our business. Jen built out a full automation system that saves us hours every week, from lead capture to client onboarding. Everything just runs smoothly now. The communication was clear, the process was seamless, and the results speak for themselves.
KrystalSmall Strides Benefits Group
Jenn's been great to work with, quick, easy to deal with and just gets stuff done properly. No hand holding needed. Highly recommend.
DTDaniel Tyson-Jones★★★★★ Google review
Jen from ZERO ARC AI, done our new website and SEO. Stoked with the over all outcome and process. Highly recommend.
LALuke Anderson★★★★★ Google review · website and SEO
1 / 4
Start here

Your business could be the next case.

Bring one real problem.

Twenty minutes. Tell us where work gets stuck; one job that repeats and annoys you is enough. We show you the Control Room running on a business like yours, and tell you if it fits and roughly what it would cost. If it fits, we present the proposal on a second call.

Book an intro call  →

Not ready for a call?
Take the free AI Opportunity Finder →A free two-minute audit, with a personalised report of where AI could save you time.
See the Owner Bottleneck Map →Eight functions that run through the owner, before and after.
Email hello@zeroarc.ai →Tell us the one job that repeats and annoys you most. We reply inside one business day.
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